Refund Policy

At High Up Events Nepal, we strive to provide a seamless experience for all our attendees. This Refund Policy explains the circumstances under which refunds may be issued for ticket purchases made through our platform.

1. General Policy

All ticket sales are final. Unless otherwise stated in this policy, tickets cannot be exchanged, cancelled, or refunded after purchase. By completing your purchase, you acknowledge and agree to these terms.

2. Event Cancellations

If an event is cancelled in its entirety and not rescheduled, a refund will be automatically issued to the original payment method used at the time of purchase. This refund typically includes the face value of the ticket; however, certain service fees and processing charges may be non-refundable.

3. Postponed or Rescheduled Events

If an event is postponed or rescheduled, your tickets will remain valid for the new date. If you are unable to attend the rescheduled event, you may be eligible for a refund depending on the specific policy of the Event Organizer. We will notify you via email with the available options and deadlines for refund requests.

4. Refund Processing

Once a refund is approved or an event is cancelled, please allow 7-10 business days for the funds to appear in your account. The exact timing depends on your financial institution's processing times.

5. Contact Us

If you have questions regarding a specific refund request or need further clarification on our policy, please reach out to us:

High Up Events Nepal Support
123 Event Horizon Blvd
Los Angeles, CA 90012
support@High Up Events Nepal.com